Help and Support Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Resolution Warranty

  • Our client help Dept is working 24x7x365 to respond to all your support inquiries. Every single ticket you send out to us is going to be resolved within up to 60 minutes. If your problem calls for aid from one of our administrators, we’ll address the ticket to the technician on shift and will let you know that the case is being taken care of.

  • Top quality support service

  • Professional Customer Help Service

  • We give you 24x7 customer assistance through a ultra–fast ticket application integrated into your Control Panel. You can e–mail us all the time about any of the apps that come installed in advance on your virtual server, which include the chosen Linux OS, the server management panel and our in–house produced Web Control Panel.

  • Intuitive help center

  • An Informative Help Zone

  • Each part of the Web Control Panel that is offered cost–free with your VPS features an incorporated article base. You will see a range of detailed how to articles and reviews and a number of step–by–step video classes that illustrate all the fundamental web site managing duties. You can access them by hitting the Help or Video control keys in the upper right corner of each Control Panel section.