1 hour ticket response
Our team of technicians is committed to offering fast answers to all your questions. We’ll examine your ticket the second it has been received and will get back to you with a solution to the problem within maximum sixty minutes after the ticket submission. Actually, our average customer support ticket response time is twenty minutes.
A Top–Notch Client Support Service
Our client care staff representatives possess huge experience in the Linux cloud website hosting industry and are skilled enough to come up with a swift answer to your problem. If, however, the problem at hand is not within the competency of a technical support engineer, the helpdesk ticket will be forwarded to a developer or admin for further investigation.
An Easy–to–Browse Help Center Section
Built into the Web Control Panel is an easy–to–navigate Help Center section, which offers a variety of information sources. You can browse through a frequently updated knowledgebase featuring web hosting account administration articles and web site management articles, check out the instructional video tutorials or check out the F.A.Q. section.
