Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user help team is educated to shortly attend to all our Linux cloud website hosting customers’ issues and advise questions. Via our ticket system, you’ll be able to share your inquiry and a support team representative will likely go back to to you in less than maximum 60 minutes. Realistically, practice shows that the general solution period is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • Our support service is provided by a team of qualified techs who will be ready to answer to your questions quickly. You can easily get in touch with the technical support staff by launching a support ticket from your Web Control Panel or by sending us an email. On business days, you may also contact us on the telephone or use the live chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you require guidance while working on your online projects within the Control Panel, you can always simply click the Help key and see your query in the selection of content articles that will come up. We have as well turned lots of the content articles into training videos. The collection of video clips will show up if you pick the Videos press button available on the top right.