Phone Support in Cloud Website Hosting
All of our cloud website hosting plans come with telephone support fourteen hrs per day even on official holidays, so that if you do not have an account yet, you'll be able to call us and find out more about our services or if we'll meet the system requirements for your sites. For your convenience, we have local telephone lines in the United States of America, Great Britain and Australia, so that you can call the phone number that is nearer to you. If you're an existing customer, we can help you promptly with all the general and billing issues and with various tech issues in order to save you time and efforts - we are aware of the fact that often it is more convenient to talk with a live person so as to get things done instantly. Of course, some matters simply cannot be taken care of over the phone, so if this is the case you'll be able to take advantage of our ticketing system.
Phone Support in Semi-dedicated Servers
The support services forall of the semi-dedicated server plans that we offer feature real-time phone support for fourteen hours daily. If you wonder which package is appropriate for your web sites, you want to learn more about the plan's features or you're looking for any other info on our services, you will be able to call any of the local telephone numbers which we have in the U.S.A., Great Britain and Australia and our support agents will assist you. If you currently own an account, you can get in touch with us about sales and general matters, although we are often able to help with numerous tech issues as well. For entirely technical difficulties you will need to take advantage of our in-built ticketing system where the communication between you and our technical support crew will be in 1 place, which is the best option when the trouble needs extra time to be solved or it has to be escalated to our system administrators.