If your hosting supplier offers live chat support, you're able to speak to an agent in real-time and learn helpful information or get a problem resolved promptly. The basic advantage of using chat rather than calling to talk to a live person is that you need only a computer with access to the world wide web, so you won't pay any charges when you're in a different country or state. Furthermore, it is quicker to copy and paste data for example domain names, usernames or error messages i.e. details which are sometimes difficult to give to the other side on the phone. The real-time chat is also a much quicker option to contact your hosting company's support crew compared to using a ticketing system. Last, but not least, in the event that some issue needs more time to be taken care of, you are able to do something else while you wait for assistance on the live chat, which means that you won't waste time - something that is impossible in case you're on the phone.

Live Chat Support in Cloud Website Hosting

We supply a live chat assistance service for all of the Linux cloud website hosting that we offer and we will help you with almost everything live. If you do not have an account with our company yet, we are able to give you more information about the plans so as to help you to select the most suitable plan. If you are a current customer, we will be able to help you with any billing or general matter and even with plenty of common tech problems, for example an e-mail address installation in a desktop email client. In case you cannot phone us for whatever reason or you're in a country where we do not have a local phone number, our live chat is the best choice to get in touch with us. Of course, some problems need more time to investigate and test, therefore you will have to open a ticket to our technicians, but nonetheless, we can save you time and help you with quite a lot of issues on the chat.

Live Chat Support in Semi-dedicated Servers

The live chat support service that we supply is online every day, even on weekends and holidays. It is the best way to find out more information about our semi-dedicated servers in case you do not have an account yet or to have some issue resolved if you're a customer and our customer support agents will help you in real time regardless of the time of the day you join the chat. In case you're hestitating which package is better for your websites, in case you need a piece of advice whether you should acquire a particular upgrade and how to obtain it or if you have troubles installing an email account on your computer system, you can get in touch with us and we'll give you the required details in a timely manner. The live chat is online even after our telephone lines are off for the day, so when you have an account with us, you can rest assured that you will always enjoy instant assistance with any question or trouble that pops up.