Regardless of the fact that the hosting service supplied by the different companies is more or less the same, every provider has a personalized platform with its own tweaks and different ways to carry out given operations. Because of this, an information-laden knowledge base would be exceptionally useful both for people with little or no prior experience and for technically skilled users who will at some point find out how given tasks are performed, but will lose valuable time in the process. The objective of such a knowledge base is to make the service fast and simple to use, sparing users both time and efforts. The end result is gladder customers, since they can easily find the info they are seeking, and much less work for the help desk support team members, because typically the vast majority of the enquiries and problems that clients have are already described in the knowledge base. Given that the articles are competently written and encompass more things, you’ll be able to discover more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Cloud Website Hosting

Our cloud website hosting plans include an extensive knowledge base where you can find information on all the predicaments that you could encounter and their solutions. You can discover how to create and administer a mailing list, how to use an .htaccess file, or how to proceed in case the settings of your email client are accurate, but still you are unable to send emails, for example. We have made every effort to be as exhaustive as possible and to cover all possible options so as to save you time and to supply you with different solutions for every problem. The knowledge base features educational articles as well – both general ones about the hosting service as a whole, and more specific ones, which will help you become familiar with the functions and features of the Hepsia Control Panel. You can find relevant articles about particular functions and features in each section of the Control Panel, while if you wish to browse through the whole article list, you should go to the all-inclusive Help section.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia hosting Control Panel, which is included in our semi-dedicated servers, will allow you to access the extensive online documentation that we have compiled for you. The articles themselves offer general information on our hosting services, instructional manuals about the various features that you can access, as well as troubleshooting instructions that can help you solve common issues that you may encounter. The topics that we’ve included encompass virtually everything, from simple things such as how to host a brand-new domain name in the account, to more complex ones such as which SSH commands can be executed on the servers. Articles that are dedicated to the features of a certain Control Panel section will always be available on the right side of the page that you are on, whilst the complete article list can be accessed through the all-encompassing Help section.